Name: Michael Legg (Michael Legg Trading As CowlTECH)
Bradford-on-Avon & Portsmouth
07717716104
At CowlTECH, we are committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, and store your personal information, and outlines your rights under the UK General Data Protection Regulation (UK GDPR).
We collect and process the following types of personal information:
Personal Identifiers: Name, email address, phone number, and address.
Transactional Information: Appointment details, service preferences, and related communications.
We obtain personal information in the following ways:
Directly from you:
When you provide your details to book an appointment.
When you communicate with us for customer service or inquiries.
Indirectly through third-party sources:
Paid advertising campaigns requiring the completion of contact forms.
We use the personal information you provide for the following purposes:
To book appointments and deliver the requested services.
To maintain contact for customer relations and service updates.
We do not share your personal information with third parties unless required by law or with your explicit consent.
Under the UK GDPR, the lawful bases we rely on for processing your personal information include:
Your Consent:
You can withdraw your consent at any time by contacting us at:
email:
Or: 07717716104
Contractual Obligation:
To fulfill our contractual agreement when providing our services.
We store your personal information securely using industry-standard safeguards to protect against unauthorized access, loss, or misuse.
Retention Period:
We retain your information indefinitely unless you request deletion.
Upon deletion, all personal information will be securely removed from our systems.
Under data protection law, you have the following rights:
Right of Access:
You can request copies of your personal information.
Right to Rectification:
You can request corrections to any inaccurate or incomplete information.
Right to Erasure:
You can request the deletion of your personal information in certain circumstances.
Right to Restrict Processing:
You can request limitations on how we use your data in specific situations.
Right to Object:
You can object to the processing of your personal data in certain scenarios.
Right to Data Portability:
You can request the transfer of your data to another organization or directly to you.
Exercising Your Rights:
You are not required to pay any fee to exercise your rights.
We have one month to respond to any request.
To exercise your rights, please contact us at:
Email:
Phone: 07717716104
If you have concerns about how we handle your personal information, you can contact us directly at:
Email: [email protected]
Phone: 07717716104
If you are dissatisfied with our response, you can file a complaint with the Information Commissioner’s Office (ICO):
Information Commissioner’s Office (ICO):
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113
Website:
This Privacy Policy was last updated on 28/1/2025. We may update this policy from time to time to reflect changes in legal requirements or our business practices. Any updates will be published on our website. If significant changes are made, we will notify you via email or other communication methods.